Terms and Conditions
Ordering
Retail customers: there is no minimum order value
Trade customers: there is a minimum order value of £35.00 (ex. VAT and delivery)
Sales Department hours: Monday - Friday 9am - 5pm
Payments:
Advance payments required on all orders prior to despatch. Payments accepted: Visa, Mastercard, Switch, Connect (all debit cards). Cheques (allow 5 working days to clear), postal orders, banker's draft, direct money transfer. Please do not send cash.
Delivery: Click here for delivery details
Terms & Conditions
- The terms of the contract do not affect your statutory rights
- Retail prices are shown inclusive of VAT but
Trade prices are shown exclusive of VAT and will be charged at the rate applicable
- Returned or represented cheques will be charged a £10 administration fee
- Prices are subject to alteration without prior notice. Orders are accepted on the understanding that they will be charged at the prices ruling at the time of despatch
- Claims arising from shortages or damages must be made within 3 days upon receipt of the goods. Damaged/shortage of parcels must be signed for as damaged/parcel shortage
- Goods dispatched to a third party are at your own risk
- Goods remain the property of Pro-X Sports Ltd until full payment has been received
- All goods are subject to delivery costs unless collected from our premises giving prior notice
Returns:
Returned goods will only be accepted for exchange/refund when returned as new in original wrappings within 14 days of purchase. The cost of returning the goods is at the customer's cost, we only exchange or refund the value of the goods, not the postage and packing
The following can not be returned:
- Goods that have been worn/washed/altered or soiled
- Sparring equipment that is squashed/out of shape
- Sparring equipment with straps fastened, causing wrinkling
- Discontinued merchandise
- Merchandise not in original wrapping with instructions
